Software Support

Our support plans help you get the most out of EZ-CAMP2 Camp Management Software! EZ-CAMP2 is backed by the best support team in the industry. We offer a variety of support plans designed to meet each organization's budget and service requirements.

Choose the Support Plan that fits your needs and budget.

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Support Services
User Meetings
E-Tips
Knowledgebase
User Forum
Clients Only Web Site
Client Advocate
Call-the-President Hotline
Product Updates
Product Updates & Enhancements
Pre-Release Enhancements Not Available
Live Customer Support
Remote Access Support
Email Support
LiveChat
Phone Support
Toll Free Phone Support Not Available
Emergency Phone Number Not Available Not Available
24/7 Emergency Pager Notification (USA/Canada Clients Only) Not Available Not Available
Support Availability
Telephone Support Hours Monday - Friday
8:30 A.M. - 7:30 P.M.
Eastern Time*
Monday - Friday
8:30 A.M. - 7:30 P.M.
Eastern Time*
Monday - Friday
8:30 A.M. - 7:30 P.M.
Eastern Time
+ 24-Hour Pager*
Maximum Time to Call Back Same Day or
1 Business Day
3 Hours or fewer 1 Hours or fewer

*except on holidays
Email support and LiveChat during business hours only

Client Support Renewal

For all questions and details regarding your support plan, call: 800-220-4111

To renew your support, call: 800-220-4111